Total customer & technical support
Customer support is embedded in everything we do, starting from the day you make your first enquiry and continuing for as long as we do business together.
We provide comprehensive technical and applications advice, to ensure that each project is designed and prepared effectively for subsequent manufacture, assembly or finishing. Additionally, we can develop logistics models and streamlined order processing, which integrate with your production and IT requirements, work to Kanban and JIT, hold consignment stock and manage discrete orders, to help you minimise time to market. These benefits are enhanced still further through our adoption of advanced technologies, such as Hybrid Metal Additive Manufacturing.
Our customer support and project management teams build collaborative partnerships, providing regular updates on progress, handling all requests promptly and efficiently and highlighting fresh opportunities for future developments, created by the introduction of new technologies or materials.